Privacy Policy —
How fb67 Protects Your Data
At fb67, protecting the personal data of every Bangladesh player is a core operational priority. This Privacy Policy explains precisely what information we collect, why we collect it, how we use it, and the rights you hold over your data as a registered player on the fb67 platform.
Our Privacy Principles
Six commitments that underpin every data decision made by fb67 on behalf of Bangladesh players.
We Collect Only What We Need
fb67 applies a data minimisation approach. We collect only the personal information that is strictly necessary to operate your account, process payments, verify your identity, and provide customer support. We do not harvest data beyond what serves a clear and legitimate purpose.
Your Data Is Never Sold
fb67 does not sell, rent, or trade your personal data to third-party marketing organisations under any circumstances. Your information is shared only with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to protect it.
Industry-Standard Encryption
All data transmitted between your device and the fb67 platform is protected using 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored with additional encryption and access controls restricted to authorised personnel only.
You Control Your Data
fb67 players have the right to access, correct, and request deletion of their personal data. You may submit a data access or erasure request at any time by contacting the fb67 support team. Requests are handled promptly and in accordance with this Privacy Policy.
Clear Retention Periods
fb67 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. Account data is reviewed periodically and securely deleted when retention is no longer justified.
Transparent Policy Updates
When fb67 makes material changes to this Privacy Policy, we will notify registered players via the email address on file and update the effective date at the top of this document. Continued use of the fb67 platform following notification constitutes acceptance of the revised policy.
Important: This Privacy Policy describes how fb67 ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "the Player") who access or use the fb67 website and associated services. By registering an account or continuing to use the fb67 platform, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
fb67 is an online betting and casino platform serving players primarily located in Bangladesh. The fb67 platform offers cricket betting, live casino, slots, and a full range of sports wagering products. In the course of providing these services, fb67 necessarily collects and processes certain personal data relating to registered players and website visitors.
fb67 is committed to handling all personal data with the highest degree of care, transparency, and respect for individual privacy. This Privacy Policy has been prepared in plain English so that every fb67 player in Bangladesh — regardless of their familiarity with data protection law — can clearly understand how their information is used and what choices they have.
This policy should be read alongside the fb67 Terms & Conditions, which govern the overall use of the platform and are incorporated by reference into this document.
2. Data We Collect
fb67 collects personal data in several categories depending on your interaction with the platform. The table below summarises the main types of data collected and their primary purpose:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Mobile phone number, email address, residential address | Account communication, OTP delivery, support correspondence |
| Identity Documents | National ID card, passport, driving licence scan | KYC compliance, anti-fraud verification, withdrawal processing |
| Financial Data | bKash/Nagad/Rocket number, bank account reference, transaction history | Deposit & withdrawal processing, anti-money laundering compliance |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, betting history, session duration | Responsible gaming monitoring, product improvement, personalisation |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Quality assurance, dispute resolution, regulatory record-keeping |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS | Targeted communications management, preference compliance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric identifiers (beyond what is present on identity documents submitted for KYC), or health data, unless such information is voluntarily provided by the player in the context of a responsible gaming self-exclusion or support request.
3. How We Collect Data
3.1 Information You Provide Directly
The majority of personal data fb67 holds is provided directly by you during the course of your relationship with the platform. This includes information submitted during account registration, KYC verification, deposit and withdrawal requests, and communications with our customer support team.
3.2 Automated Data Collection
When you access the fb67 website or application, certain technical data is collected automatically by our systems. This includes your IP address, device identifiers, browser type and version, operating system, referral source, and session activity. This data is collected using standard web server logs, cookies, and similar tracking technologies.
3.3 Third-Party Sources
fb67 may receive data about you from third-party service providers engaged to support our operations. These include identity verification agencies, payment processing partners (such as bKash, Nagad, and Rocket), fraud detection services, and analytics providers. Any data received from third parties is handled in accordance with this Privacy Policy and only used for the purposes described herein.
4. Why We Use Your Data
fb67 uses personal data for the following clearly defined purposes:
- Account management: Creating and maintaining your player account, processing registrations, and enabling secure login;
- Payment processing: Handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels in Bangladeshi Taka;
- Identity verification: Conducting KYC checks to confirm your identity, age (21+), and eligibility to use the platform;
- Anti-fraud and security: Detecting, investigating, and preventing fraudulent transactions, money laundering, multi-accounting, and other prohibited conduct;
- Responsible gaming: Monitoring player behaviour to identify potential signs of problem gambling and to enforce self-imposed limits and exclusion requests;
- Customer support: Responding to enquiries, resolving disputes, and maintaining records of interactions for quality and compliance purposes;
- Legal compliance: Meeting obligations imposed by applicable law, including record-keeping, reporting, and cooperation with lawful regulatory or law enforcement requests;
- Platform improvement: Analysing usage patterns to enhance the functionality, reliability, and user experience of the fb67 platform;
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications — you may opt out at any time.
5. Legal Bases for Processing
fb67 processes personal data only where a valid legal basis exists. The primary legal bases applicable to our processing activities are as follows:
- Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you have agreed to, such as operating your account and processing payments;
- Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations and age verification;
- Legitimate interests: Processing carried out for the legitimate business interests of fb67, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights;
- Consent: Processing based on your freely given, specific, and informed consent — most relevantly for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
6. Sharing Your Data
6.1 Authorised Service Providers
fb67 shares personal data with a carefully selected group of third-party service providers who process data on our behalf and under our instruction. These include payment gateway providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, Mastercard), identity verification agencies, cloud infrastructure providers, customer support platform operators, and analytics service providers. All such providers are contractually required to maintain appropriate data security standards and to use personal data only for the purposes for which it is shared.
6.2 Game Content Providers
Certain game and betting data may be shared with licensed game studios and platform providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — as necessary to deliver their games and services on the fb67 platform. These providers receive only the minimum data required for game delivery and fair-play certification.
6.3 Legal & Regulatory Disclosure
fb67 may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or lawful regulatory request. In such cases, fb67 will disclose only the minimum information required by the specific legal obligation.
No Sale of Data: fb67 does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is used solely to operate the fb67 platform and deliver services to you.
6.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of fb67's business assets, personal data held by fb67 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy implications via the registered email address on file.
7. Cookies & Tracking Technologies
7.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. fb67 uses cookies and similar technologies (such as web beacons and session tokens) to enable core platform functionality, maintain your login session, and gather anonymised analytics data.
7.2 Types of Cookies Used
- Essential cookies: Required for the platform to function correctly. These cannot be disabled without breaking core features such as secure login and session management;
- Analytics cookies: Used to collect anonymised data about how players navigate the fb67 platform, helping us identify usability improvements and measure feature performance;
- Preference cookies: Store your platform settings and personalisation choices between sessions;
- Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and cross-site request forgery.
7.3 Managing Cookies
You may configure your browser to block or delete cookies at any time. Please note that disabling essential cookies will prevent certain platform features from functioning correctly. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
8. Data Retention
fb67 retains personal data for as long as your player account remains active and for a period thereafter as required by our legal, regulatory, and operational obligations. Specific retention guidelines are as follows:
- Active account data: Retained for the duration of your account relationship with fb67 and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping obligations;
- Transaction records: Financial transaction data is retained for a minimum of six (6) years to satisfy applicable financial compliance requirements;
- KYC documents: Identity verification documents are retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later;
- Support communications: Customer support records are retained for three (3) years following the resolution of the relevant interaction;
- Marketing data: Marketing preference records and campaign interaction data are retained for two (2) years from the date of last contact, or until you withdraw consent, whichever is earlier.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
9. Data Security
fb67 implements a layered data security framework designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:
- 256-bit SSL/TLS encryption for all data in transit between your device and fb67 servers;
- Encryption at rest for sensitive data including payment details and identity documents stored on fb67 infrastructure;
- Role-based access controls ensuring that staff access to personal data is limited to personnel with a legitimate operational need;
- Multi-factor authentication for administrative access to systems holding personal data;
- Regular security audits and penetration testing conducted by qualified security professionals;
- Incident response procedures to ensure that any security breach is identified, contained, and reported in a timely and transparent manner.
Player Responsibility: While fb67 takes all reasonable technical and organisational measures to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential. fb67 will never ask you to share your password via email or live chat. If you suspect your account has been compromised, please contact [email protected] immediately.
10. Your Rights
As a player on the fb67 platform, you hold the following rights in relation to your personal data:
- Right of access: You may request a copy of the personal data fb67 holds about you at any time;
- Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your account;
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
- Right to restriction: You may request that fb67 restricts the processing of your personal data in certain circumstances, such as where the accuracy of the data is contested;
- Right to data portability: You may request that personal data you have provided to fb67 be returned to you in a structured, commonly used, machine-readable format;
- Right to object: You may object to the processing of your personal data where that processing is based on fb67's legitimate interests, or where the data is used for direct marketing purposes;
- Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
To exercise any of the above rights, please submit a written request to the fb67 support team at [email protected]. We aim to respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, with prior notice provided to you.
11. Children's Privacy
The fb67 platform is strictly intended for adults aged 21 and above. fb67 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor has registered on the fb67 platform are encouraged to contact us promptly at [email protected].
12. Third-Party Links
The fb67 platform may contain references to or integrations with third-party game providers and payment services. While fb67 takes care in selecting its service partners, we are not responsible for the privacy practices of third-party organisations. Once you leave the fb67 platform or interact directly with a third-party service, that organisation's own privacy policy will govern the handling of your data. We encourage you to review the privacy policies of any third-party services you interact with.
13. Policy Updates
fb67 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, service offerings, legal obligations, or regulatory requirements. Where updates are material, we will notify registered players via the email address on file prior to the changes taking effect, and we will update the effective date shown at the top of this document.
Players are encouraged to review this Privacy Policy periodically to remain informed about how their data is being managed. Continued use of the fb67 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by fb67, please contact our dedicated support team. We take all privacy enquiries seriously and will respond as promptly as possible.
Data Enquiries Email: [email protected]
When contacting us about a data rights request, please include your registered account username, the nature of your request, and any relevant supporting information. This will help us process your request accurately and without unnecessary delay.
For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general platform questions, visit the FAQ page.
Your Privacy Matters to fb67: We understand that trust is the foundation of any long-term relationship between a player and their betting platform. fb67's commitment to data privacy is not merely a compliance obligation — it is a genuine expression of the respect we have for every Bangladesh player who chooses to place their trust in the fb67 platform.
Your Data Is Safe. Now Enjoy the Platform.
With your privacy protected by robust security and a transparent policy, you can focus on what matters — cricket betting, live casino, and top-tier slots. Explore everything fb67 has to offer. 21+ only. Please play responsibly.