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Player Protection & Safety

Responsible Gaming
at fb67 — Play Smart, Stay Safe

fb67 believes that betting and casino gaming should always be an enjoyable form of entertainment — never a source of stress, financial difficulty, or harm. Our responsible gaming framework gives every Bangladesh player the tools, information, and support needed to stay in control at all times.

21+
Age Minimum
24/7
Support Available
6
Protection Tools
Free
All Limit Controls

Your Player Protection Tools

fb67 provides six free, easy-to-use responsible gaming tools accessible from your account settings panel at any time. Use them individually or in combination — they are designed to keep you in full control of your play.

Deposit Limits

Set a maximum amount you are comfortable depositing over a daily, weekly, or monthly period. Once your chosen limit is reached, the fb67 platform will not allow any further deposits until the period resets. Decreasing a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period before it applies.

Loss Limits

Define the maximum net loss you are willing to accept over a set time period. If your losses across betting and casino play reach your chosen threshold within the period, fb67 will pause your ability to place further wagers until the limit period expires. This tool helps you manage downswings before they become a serious concern.

Session Time Limits

Set a maximum duration for each individual gaming session. When your chosen session time is reached, fb67 will display a notification and log you out automatically. This helps prevent prolonged play sessions that can blur the boundaries between entertainment and compulsive behaviour, particularly during late-night play.

Time-Out (Cool-Off Period)

If you feel you need a short break from the fb67 platform, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended — you cannot log in, deposit, or place bets. Time-outs take effect immediately and cannot be reversed once activated.

Self-Exclusion

For players who feel that gambling is causing them serious harm, fb67 offers a self-exclusion facility covering periods of 6 months, 1 year, 2 years, or permanent closure. Self-exclusion is irreversible for the chosen period — your account is fully deactivated and reactivation requests will be declined until the minimum exclusion period has fully elapsed.

Reality Check Reminders

Enable periodic on-screen reminders that display how long you have been playing and your net session outcome in Bangladeshi Taka. Reality checks can be set at intervals of 15, 30, or 60 minutes. Each reminder gives you the option to continue your session or log out — keeping you mindful of time and money spent on the platform.

How to Access These Tools

All responsible gaming tools are available inside your fb67 account settings panel under the "Responsible Gaming" tab. Log in to your account, navigate to account settings, and select any tool to configure your preferences. Changes to restrictive settings (lowering limits, activating time-outs) take effect within minutes. If you encounter any difficulty accessing these tools, contact our support team at [email protected] for immediate assistance.

21+ Age Policy — Strictly Enforced

The fb67 platform is strictly for adults aged 21 and above. All players must complete identity verification (KYC) before withdrawals are processed, and age verification is a mandatory component of this process. fb67 reserves the right to suspend and investigate any account suspected of belonging to a minor. Parents and guardians are encouraged to use parental control software to prevent underage access to gambling websites.

Recognising Problem Gambling

Problem gambling can affect anyone regardless of experience level, income, or how long they have been playing. The signs are not always obvious — they often develop gradually over weeks or months. fb67 encourages all Bangladesh players to check in with themselves honestly and regularly.

The warning signs listed here are not a clinical diagnosis, but they are reliable indicators that gambling may be moving beyond healthy entertainment. If several of these signs feel familiar, we strongly encourage you to use our self-exclusion or time-out tools, or to reach out to our support team without delay.

Need Help Right Now?

Contact the fb67 support team at any hour — our English-language team is available 24/7. Email us at [email protected] to request immediate account restrictions or to speak with a support specialist about responsible gaming options.

1

Chasing losses: You find yourself placing larger or more frequent bets in an attempt to recover money lost in previous sessions, rather than accepting losses as a normal part of play.

2

Spending beyond your means: You are depositing money that was intended for essential expenses — rent, food, bills, family needs — or borrowing money from others to fund your betting activity.

3

Loss of time awareness: Sessions regularly last much longer than you planned, and you frequently lose track of how much time has passed while playing on the fb67 platform.

4

Preoccupation with gambling: You think about upcoming bets, game outcomes, or ways to fund your next session even when you are not actively playing — during work, family time, or social situations.

5

Hiding your activity: You feel the need to conceal the amount of time or money you are spending on gambling from family members, friends, or colleagues, or you feel defensive or dishonest when the topic arises.

6

Gambling to escape emotions: You turn to betting or casino play as a way of managing stress, anxiety, boredom, loneliness, or other difficult emotions rather than for entertainment and enjoyment.

7

Neglecting responsibilities: Gambling is causing you to miss work, neglect family obligations, or withdraw from social activities and relationships that were previously important to you.

Quick Self-Assessment

Answer the following questions honestly. If you find yourself saying "yes" to three or more of these questions, it may be a strong indication that your relationship with gambling is becoming unhealthy and that professional support could be beneficial.

This self-assessment is provided as a helpful guide only and is not a substitute for professional counselling. fb67 encourages all players to use it as a starting point for honest self-reflection.

Control Tool Effect Period Status
Daily Deposit Limit Resets every 24 hours Instant
Weekly Loss Limit Resets every 7 days Instant
Session Time Limit Per login session Instant
Time-Out (Cool-Off) 24h / 48h / 7d / 30d Instant
Self-Exclusion 6m / 1y / 2y / Permanent Instant
Reality Check Reminder Every 15 / 30 / 60 min Instant
Self-Assessment Questions

Answer honestly — your responses are private and for your benefit only.

Q1

Have you ever spent more money on gambling than you originally intended when you started a session?

Q2

Have you gambled with money that was needed for essential household or personal expenses such as food, rent, or bills?

Q3

Have you felt restless, irritable, or anxious when you have tried to reduce or stop your gambling activity?

Q4

Have you returned to gambling after losing money with the specific goal of winning it back — commonly known as "chasing losses"?

Q5

Have you lied to or hidden your gambling activity from family members, friends, or people who are important to you?

Q6

Has gambling ever caused you to miss or neglect work, educational responsibilities, or important family commitments?

Q7

Have you borrowed money, sold possessions, or engaged in other financially risky behaviour in order to fund your gambling?

Q8

Do you find yourself thinking about gambling frequently throughout the day even when you are not actively playing?

If You Answered Yes to 3 or More

Please consider using fb67's self-exclusion or time-out tools immediately, or contact our support team at [email protected]. Speaking to someone about a potential gambling problem is a sign of strength, not weakness. Our support team can help you access the right tools and guidance without judgement.

Responsible Gaming FAQs

Common questions from fb67 Bangladesh players about our responsible gaming tools, policies, and support options.

Log in to your fb67 account and navigate to Account Settings, then select the "Responsible Gaming" tab. Under "Deposit Limits", choose your preferred period (daily, weekly, or monthly) and enter your chosen maximum deposit amount in Bangladeshi Taka. Click Save to apply the limit immediately. Reducing a limit takes effect at once; increasing a limit is subject to a mandatory 7-day review period before it becomes active.

No. Self-exclusion at fb67 is an irreversible restriction for the duration of the period you selected at activation — whether that is 6 months, 1 year, 2 years, or permanent closure. This is a deliberate design choice to ensure that the tool provides genuine protection rather than a superficial one. If you contact support requesting early reactivation, the request will be declined. After the minimum exclusion period has fully elapsed, you may contact support to discuss account reactivation.

The fb67 platform is strictly for adults aged 21 and above. This applies to all products on the platform including sports betting, live casino, and slot games. All players are required to complete KYC identity verification before withdrawals can be processed, and age verification is a mandatory part of this process. Any account found to belong to a player under the age of 21 will be immediately suspended and any funds held in the account will be dealt with in accordance with our Terms & Conditions.

The time-out feature allows you to temporarily suspend your fb67 account for a fixed cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. Once activated, you will be logged out immediately and you will not be able to log back in, deposit funds, or place any bets during the suspension period. Time-outs take effect the moment you confirm them and cannot be cancelled or shortened once activated. They are designed to give you a genuine break from the platform without the permanence of full self-exclusion.

No. When a time-out or self-exclusion is activated on your fb67 account, all marketing and promotional communications — including bonus offers, deposit incentives, and game notifications — are immediately suspended for the duration of the restriction. This ensures that you are not tempted to return to the platform before you are genuinely ready to do so. If you continue to receive marketing emails after activating a restriction, please contact [email protected] immediately so we can investigate and correct the issue.

You can reach the fb67 responsible gaming support team at any time by emailing [email protected]. Our English-language support team is available 24 hours a day, 7 days a week. When you contact us, please mention that your query relates to responsible gaming so that it is prioritised and routed to a specialist. We can help you activate restrictions, discuss your options, or simply listen without judgement. There is no shame in reaching out — doing so is the most responsible decision a player can make.

Play Responsibly — Enjoy fb67 on Your Terms

Gambling at fb67 is meant to be fun, not stressful. Set your limits, use our tools, and enjoy cricket betting, live casino, and slots as entertainment. If you ever feel things are getting out of hand, our team is here for you around the clock. 21+ only.